Medical Director - Urgent Care Network in Greater Hartford

Hartford HealthCare - GoHealth Urgent Care Position: Medical Director Location: Greater Hartford, New Haven County area Schedule: Fulltime (25% clinical, 75% admin)

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Hartford HealthCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, have partnered to operate urgent care centers across the state of Connecticut. 

We are excited to announce an opening for a Medical Director to lead, counsel, and engage a frontline clinical workforce of physicians, nurse practitioners, and physician assistants, focusing on the highest level of care and a high standard of customer satisfaction.  

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HIGHLIGHTS: 

•  Direct and identify best practice standards including establishing clinical policies, procedures, rules, regulations and methods of operation related to the Hartford HealthCare- GoHealth Urgent Care network. 
• Establish quality metrics and initiate process improvement programs. 
• Support Hartford HealthCare– GoHealth Urgent Care network's strategy to increase exposure and to enhance the image of the Program to health care providers and residents. 
• Participate in the development of patient education materials and seminars 
• Work collaboratively with the Regional President of the network and the operational team to implement best practice operations for the network. 
• Responsible for the quality of care and all issues related to the clinical caregivers within their assigned region.   
• Collaborates across and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performance. 

GOHEALTH URGENT CARE IS A DIFFERENT KIND OF PRACTICE: 

•  Partnering with Hartford HealthCare allows us to reach beyond the episodic patient treatment of traditional urgent care. 
•  Our state-of-the-art centers are beautiful, patient-friendly and equipped with imaging, labs and an advanced EPIC EMR.
• Our patient satisfaction scores validate our focus on the quality of care. 

BENEFITS: 

• Competitive compensation, bonuses and comprehensive benefits package as an employee of Hartford HealthCare(including PTO, CME allowance, malpractice coverage, and more).  

MINIMUM QUALIFICATIONS: 

• Board certified physician in emergency medicine, family practice or med-peds (IM/Peds) 
• Minimum of five (5) years of clinical leadership / administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system, required. 
• Experience overseeing multi-center operations throughout a region.
• Successful track record building, developing and leading high-performing medical teams; he or she must have strong analytical, management, delegation, organizational and administrative skills to develop and mentor a high performing team. 
• Outstanding communication and management skills, and an ability to work collaboratively with GoHealth staff, management, health system partners, required. Outstanding oral and written communication skills. 
• Proven track record of flexibility and fluidity in managing many responsibilities, acting as a "coach" and manager while simultaneously managing multiple operational centers. 
• Possesses the tenure, knowledge, and skillset necessary to bring authority to new and existing relationships, both internal and external among physicians and non-physician executives. 
• Must possess recent experience in generally accepted and currently used methods and techniques.