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Adrienne Boissy, MD, Neurology, Cleveland, OH, Cleveland Clinic

AdrienneBoissyMDMA

Neurology • Cleveland, OH

Neuroimmunology/Multiple Sclerosis

Chief Experience Officer

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Summary

  • Adrienne Boissy, MD, MA, is a staff physician at the Cleveland Clinic Mellen Center for Multiple Sclerosis and has a secondary appointment in Bioethics. She also serves as the Medical Director of the Center of Excellence in Healthcare Communication. Her team has created a comprehensive program to strengthen physician and provider communication skills throughout Cleveland Clinic and has trained more than 4,000 staff physicians and house staff to date.

    Dr. Boissy also guided the development of patient advisory councils across the Cleveland Clinic health system and is active in the Cleveland Clinic Professionalism Council. She currently serves as Editor in Chief of the Journal of Patient Experience.

    She served on the Cleveland Clinic Ethics Committee and is the Assistant Clinical Director in the Center for Neuroethics. In particular, she has a special interest in the words clinicians choose when conveying information, and the risks and ethics of what she calls “therapeutic mislabeling” versus truth telling.

    Dr. Boissy was awarded a Sylvia Lawry Fellowship grant from the National Multiple Sclerosis Society and an Arnold P. Gold Foundation grant for humanism in medicine. She also is a Harvard Macy scholar. She has spoken extensively around the country about the patient and provider experience and the impact of effective communication on both.

    Dr. Boissy attended Boston University and worked in neurobiological research at Brigham and Women’s Hospital, Boston. She completed her medical school training at Pennsylvania State University College of Medicine and finished her neurology residency and neuroimmunology fellowship at Cleveland Clinic. She completed a master’s degree in bioethics from Case W

Education & Training

  • Cleveland Clinic Foundation
    Cleveland Clinic FoundationResidency, Neurology, 2002 - 2006
  • Pennsylvania State University College of Medicine
    Pennsylvania State University College of MedicineClass of 2002

Certifications & Licensure

  • OH State Medical License
    OH State Medical License 2002 - 2025
  • American Board of Psychiatry and Neurology Neurology

Awards, Honors, & Recognition

  • CMS Meaningful Use Stage 1 Certification EpicCare Ambulatory EMR, Epic Systems Corporation, 2011, 2013

Publications & Presentations

PubMed

Journal Articles

  • The REDE Model of healthcare communication: Optimizing relationship as a therapeutic agent  
    Windover AW, Boissy AR, Rice TW, Gilligan T, Velez VJ, Merlino J, Journal of Patient Experience, 5/2014

Press Mentions

  • Consumers Are Feeling Their Healthcare Cost of Living – Research from Qualtrics
    Consumers Are Feeling Their Healthcare Cost of Living – Research from QualtricsDecember 2nd, 2022
  • Top Reason for Delaying Care Is Now Cost, Not COVID-19, Patients Say
    Top Reason for Delaying Care Is Now Cost, Not COVID-19, Patients SayNovember 30th, 2022
  • Rising Healthcare Costs Tops Reason Patients Defer Healthcare
    Rising Healthcare Costs Tops Reason Patients Defer HealthcareNovember 7th, 2022
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Professional Memberships

Hospital Affiliations

External Links

Dr. Adrienne Boissy, Dr. Adrienne Boissy, MD, Dr. A Boissy