Medical Director, House Calls Program

Program Overview

@HOME delivers high-quality primary care to Medicare patients in their home. The @HOME program takes a team-based approach to providing outstanding patient care to the population attributed to Oak Street Health’s Managed Service Organization (MSO). Our Care Teams - consisting of a Provider, Medical Assistant/Scribe (CIS/MA), Behavioral Health Specialist (BHS) and Mobile Operations Coordinator (MOC) - build individual relationships across a panel of about 75 patients, seen monthly. The Care Team is responsible for delivering excellent, high-touch primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Role Description

The House Calls Medical Director leads the market clinical teams in providing the best patient care and a great place to work. At Oak Street, success isn’t completing the visit or hitting an R.V.U. target. Success is high quality care: (1) appropriate hospital admissions, (2) excellent preventive care/chronic disease management, and (3) a great patient experience. In other words: success at Oak Street is helping our patients be happy, healthy, and home. Together with the Practice Manager dyad partner, the @Home Medical Director embraces these goals tightly, envisions the means to achieve them, and leads the market in pursuit of these ends. The @Home Medical Director has mission-critical leadership responsibilities, including setting an example for how thoughtful in-home primary care is practiced, serving as a formal mentor, coach, and advisor to market providers, and leading critical program-wide strategic initiatives.

About Oak Street Health

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.