Welcome to Doximity, a social network and professional resource for United States healthcare professionals. By registering as a Doximity member or otherwise accessing or using any of our websites or mobile applications, including any related services (collectively the “Service” or “Services”), whether as a registered member or an unregistered visitor, you are entering into a legally binding contract with Doximity, Inc. (“Doximity,” “we,” “us,” or “our”). The following Terms of Service (these “Terms”) govern your access to and use of the Service.
Doximity is a social network. We cannot provide the Services or perform the agreement described in these Terms without processing personal information about you and other Doximity members. Processing this information is essential to the Services that we provide and a necessary part of our performance of our agreement with you.
By accessing the Service, you acknowledge that you have read and understand these Terms, and that you agree to be bound them. If you do not agree to be bound by these Terms, do not access the Service.
PLEASE NOTE THAT BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE ALL DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AS FURTHER DESCRIBED IN SECTION 9 – GOVERNING LAW; DISPUTE RESOLUTION.Return to top
A. Eligibility and Prohibited Activities
By accessing the Service, you agree you are currently 18 years of age or older and a United States physician, medical student, or other healthcare professional. You also agree that any information you provide to us in connection with your account registration is accurate and complete, and that Doximity may use such information to provide the Service.
Doximity is a United States company. Your information is stored within the United States. The Services are designed specifically for users in the United States. We do not target users in other jurisdictions and we make no claims that the Service or any associated content is appropriate for users outside of the United States.
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:
Additionally, you agree not to:
B. User Content Standards
You may choose to submit and post content to the Service in a variety of ways, including through your profile, posts, and newsfeed comments (“User Content”). You represent and warrant that you own or control all rights in and to the User Content and have the right to grant the license granted below, and your User Content complies with these Terms. You understand and acknowledge that you are solely responsible for your User Content, including its legality, reliability, accuracy, and appropriateness. Doximity is not responsible for User Content, nor does it endorse any opinion contained in any User Content.
The following Content Standards apply to any and all User Content, including any use of the Service to transmit such User Content. User Content must comply with all applicable laws and regulations. Without limiting the foregoing, User Content must not:
If you believe that any User Content violates your copyright, refer to Section 7 (Claims Regarding Copyright Infringement) for instructions on sending us a notice of copyright infringement.
Doximity may, but has no obligation to, monitor, review or edit User Content. In all cases, we reserve the right to remove any User Content for any or no reason, including User Content that we determine in our sole discretion violates these Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of our users or the public, or could create liability for Doximity. We may take these actions without prior notification to you, and shall have no liability as a result of any such action.
C. Use of the Service.
The Service is intended for use by healthcare professionals. The information made available through the Service is provided for informational purposes only and is not intended as a substitute for your professional judgment as a healthcare professional when diagnosing or treating patients. You are solely responsible for evaluating the information obtained through the Service and for your decision to use such information in connection with your treatment decisions and otherwise. Your use of the information obtained through the Services is solely at your own risk, and you agree that Doximity and its licensors are not responsible or liable for any claim, loss, or damage arising from your use of such information. Doximity does not recommend or endorse any specific drugs, tests, healthcare providers, products, procedures, opinions, “off-label” drug uses or other information that may be mentioned in the Service, and we assume no responsibility for such information. If you access or use certain Services for a commercial purpose on behalf of a company, hospital or other entity that has entered into a separate agreement with Doximity with respect to such Services, then to the extent of a conflict between that agreement and these Terms, that agreement will govern your access and use of the Service on behalf of that entity.
D. Service Availability
We make reasonable efforts to keep all of the Services fully operational, however we may encounter technical difficulties or engage in maintenance or updates to the Services that may cause temporary interruptions. We reserve the right, at any time, to modify or discontinue, temporarily or permanently, functions and features of the Service, without liability to you for any such modification, interruption, or discontinuance. You understand and agree that Doximity has no obligation to provide any specific content through the Service and Doximity may, from time to time, remove any content without notice at its sole discretion.
E. Your Doximity Account
You agree to: (1) choose a strong password, and keep it secure and confidential; (2) not permit others to use your login credentials to access your Doximity account; and (3) refrain from accessing another Doximity member’s account. You agree you are solely responsible for your account. If you believe there has been unauthorized access to your account, you must change your username and password and notify us immediately. To close your account, please contact us at firstname.lastname@example.org. As between you and others (including your employer), your account belongs to you. However, if another party purchases a paid Service from Doximity and authorizes you to use that Service on its behalf, the party paying for the Service has the right to control access to and obtain reports on your use of the paid Service.
G. Third Party Sites
The Service includes links to third party web sites ("Third Party Sites"). You are responsible for evaluating whether you want to access or use a Third Party Site, and agree and understand that our inclusion of a link to a Third Party Site in no way constitutes our affiliation with or endorsement of such site or its content. Third Party Sites are governed by their respective terms of service and privacy policies, and we encourage you to review the terms and policies of any Third Party Site before using it.Return to top
A. User-To-User Communication and Sharing
The Service enables users to communicate information to others in many ways including through their profiles, social actions (e.g., liking, sharing or commenting on a newsfeed article), and through our member communication tools. We authorize you to use these tools for clinical, non-commercial purposes, unless otherwise expressly approved by Doximity. You are solely responsible for your interactions with other Doximity users. Doximity reserves the right, but has no obligation, to monitor disputes between you and other users and respond as necessary to enforce these Terms.
Please note that any information you share through your newsfeed or profile (subject to certain privacy settings) will be seen by others, and may be used and re-shared by such users on and outside of Doximity, so be mindful as to what you choose to share, and do not share in this manner any content or information that is confidential, that you do not want others to see or use, or that is subject to third party rights. DOXIMITY IS NOT RESPONSIBLE FOR A USER'S USE, MISUSE OR MISAPPROPRIATION OF ANY CONTENT OR INFORMATION YOU POST, UPLOAD, OR TRANSMIT VIA THE SERVICE UNLESS OTHERWISE EXPRESSLY AGREED BY DOXIMITY PURSUANT TO A SEPARATE WRITTEN AGREEMENT.
B. Patient Communication Tools
The Services include tools and features intended to facilitate healthcare related communication between our healthcare provider members and their patients, such as Doximity Dialer and its associated voice, video, and text messaging features. It is your decision as to whether you communicate with your patients using these tools, and if you choose to do so, you agree that (1) you will comply with all applicable laws, regulations and rules applicable to you and your use of the tools, (2) you have obtained any and all legally required consents, authorizations and other permissions including, but not limited to, any required by HIPAA and the Telephone Consumer Protection Act (if applicable to your sending of text messages), and (3) your use of the tools will not conflict with any agreement to which you are a party. Note that if you text or leave a voicemail for a patient using Doximity Dialer, this message may be accessed through the patient’s device by individuals other than the patient for whom the message is intended, depending on the security settings and accessibility of the device, which are outside of Doximity’s control and for which Doximity disclaims responsibility. Also, Doximity’s communication tools are not intended to be used to transmit messages relating to payments or debt collection, advertisements, or other non-healthcare related information, so do not use them for these purposes. Refer to the section above titled “Privacy” for additional information about Doximity’s communication tools, including the applicability of the Doximity Business Associate Agreement.
C. Communications from Doximity
A. Proprietary Rights
Our websites, mobile apps, and their content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Doximity, its licensors, or other providers of such materials, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The name Doximity, the Doximity logo and other Doximity logos and product and service names are the exclusive trademarks of, and are owned by, Doximity, and you may not use or display such trademarks in any manner without Doximity’s prior written permission. Any third party trademarks or service marks displayed on the Services are the property of their respective owners. Your use of the Services grants you no right to reproduce, license or otherwise use any such trademarks, logos or other proprietary marks.
B. License to Use the Services
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-assignable, non-sublicensable license to access the Service for your personal, non-commercial use, unless otherwise agreed by Doximity, and only as permitted by the features of the Service. Any other use of the Service is strictly prohibited and a violation of these Terms. We reserve all rights not expressly granted in these Terms, including, without limitation, title, ownership, intellectual property rights in the Service, including any content made available through the Service, and our consent to your use of the Service does not impair those rights in any way. For the avoidance of doubt, you are not granted a right to re-use or re-publish any content made available through the Service including, without limitation, User Content submitted by other users, without the express written permission of Doximity or such user, as applicable.
C. Your License to Doximity
You may terminate your Doximity account at any time by contacting email@example.com. We may terminate or suspend your right to access the Service without notice if we determine that you have seriously or repeatedly breached these Terms. On termination, you lose the right to access or use the Service. Doximity will not be liable whatsoever for suspension or termination of your access to or use of the Service. All sections of these Terms that by their nature should survive termination shall survive termination, including without limitation, Privacy, Ownership and Licenses, Disclaimers and Limitation of Liability, Indemnity, Choice of Law; Dispute Resolution, and Additional Terms.Return to top
A. Warranty Disclaimer
WE MAKE NO REPRESENTATION OR WARRANTY ABOUT THE SERVICE, INCLUDING THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT INFORMATION YOU OBTAIN THROUGH THE SERVICE IS ACCURATE OR COMPLETE. THE SERVICE AND ALL CONTENT, INFORMATION (INCLUDING, WITHOUT LIMITATION, USER PROFILE INFORMATION), TOOLS AND FEATURES MADE AVAILABLE THROUGH THE SERVICE, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE AND OUR AFFILIATES DISCLAIM ANY AND ALL IMPLIED OR STATUTORY WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT.
IF YOU ARE DISSATISFIED WITH THE SERVICE, YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY IS TO TERMINATE YOUR DOXIMITY ACCOUNT.
B. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL DOXIMITY, ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, OR SHAREHOLDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, BUSINESS OPPORTUNITIES, OR GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF, BASED ON, OR RESULTING FROM THESE TERMS OR YOUR USE OR ACCESS, OR INABILITY TO USE OR ACCESS, THE SERVICE OR ANY COMPONENT THEREOF, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, OR ANY OTHER CAUSE OF ACTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOXIMITY AND ITS AFFILIATES ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF MATERIALS MADE AVAILABLE THROUGH THE SERVICE OR AS A RESULT OF THE USE OF ANY SUCH MATERIALS, PERSONAL INJURY OF ANY NATURE WHATSOEVER RESULTING FROM A USER’S ACCESS TO OR USE OF THE SERVICE, OR ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL INFORMATION STORED THEREIN. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN YOU AND DOXIMITY UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF OUR AGREEMENT, AND THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS ITS ESSENTIAL PURPOSE.Return to top
The Digital Millennium Copyright Act (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by Doximity infringe your copyright or trademark rights, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. The notice must include the following information:
Please be advised that Doximity will not respond to complaints that do not meet these requirements. If Doximity determines the materials alleged to infringe your copyright or trademark rights do not require removal, Doximity will remove those materials only pursuant to a court order declaring the content or use of the materials unlawful.
If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Counter-notices must include the following information: (a) your name, address, and telephone number; (b) the source of the content that was removed; (c) a statement under penalty of perjury that you have a good-faith belief that the content was removed in error; (d) a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located or, if your address is outside of the United States, for any judicial district in which Doximity may be found, and that you will accept service of process from the person who provided the original complaint; and (e) a physical or electronic signature (for example, typing your full name).
Agent to Receive Notices of Claimed Infringement:
ATTN: Doximity Copyright Agent
500 3rd St. Suite 510
San Francisco, CA 94107
You agree to indemnify hold harmless Doximity, its affiliates, officers, agents, employees, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to (1) your failure to comply with these Terms, (2) any content you submit to the Services including, without limitation, User Content, and (3) your use of the Service.Return to top
These Terms and the Service, as well as all related disputes, are governed by the laws of the State of California, without giving effect to its conflict of law provisions, regardless of from where you access the Service. You agree that the exclusive place of jurisdiction for all disputes or claim relating to the Service and/or these Terms is San Francisco County, California, or the United States District Court for the Northern District of California, except as otherwise agreed by the parties or as described in the Arbitration Agreement, below.
Please read this section carefully, as it affects your legal rights, including your right to file a lawsuit in court.
The purpose of this section is to describe what will happen if you and Doximity have a dispute that needs to be resolved. If you have an issue with the Service, we encourage you to contact Doximity Member Support at firstname.lastname@example.org. If your issue is not resolved by Member Support, you agree that you and Doximity will first discuss the issue informally for at least 60 days before commencing an arbitration action, as described in the arbitration agreement below (the “Arbitration Agreement”). To initiate a discussion, please send your full name and contact information to us at Doximity, Inc., 500 3rd Street, Suite 510, San Francisco, CA 94107, ATTN: Legal Department, and if we need to contact you we will use the email address associated with your Doximity account. If we are unable to resolve the issue within 60 days, you and Doximity agree that any and all claims that either of us have, whether based on past, present or future events arising out of or relating to these Terms (including the scope and enforceability of this Arbitration Agreement), the Service, and any aspect of our relationship with each other, except for disputes relating to Doximity’s intellectual property (such as trademarks, domain names, trade secrets, copyrights, and patents), must be resolved through binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Nothing in this Arbitration Agreement shall be interpreted as limiting any non-waivable statutory rights. You agree that, by agreeing to these Terms, the U.S. Federal Arbitration Act (“FAA”) governs the interpretation and enforcement of this Arbitration Agreement. Arbitration will be administered by JAMS Mediation, Arbitration, and ADR Services (“JAMS”) in accordance with its provisions and procedures for consumer-related disputes, excluding any rules or procedures governing or permitting class actions. Instructions about how to initiate an arbitration and information about the JAMS Streamlined Arbitration Rules and Procedures (“JAMS Rules”) are available at www.jamsadr.com or 1-800-352-5267. No arbitration or proceeding can be combined with another without the prior written consent of you, Doximity, and any other parties to the arbitration or proceedings.
PLEASE BE AWARE THAT YOU ARE GIVING UP THE RIGHT TO LITIGATE A DISPUTE IN COURT BEFORE A JUDGE OR JURY. YOU AND DOXIMITY AGREE TO ARBITRATE IN EACH OF OUR INDIVIDUAL CAPACITIES ONLY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS, AND EACH OF US EXPRESSLY WAIVES ANY RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS.
Notwithstanding the foregoing, you and Doximity agree that nothing herein will be deemed to waive, preclude, or otherwise limit either of our rights, at any time, to (1) bring an individual action in a U.S. “small claims” court, but only if your claim qualifies, your claim remains in such court, and your claim remains on an individual, non-representative, and non-class basis, or (2) bring an individual action seeking only temporary or preliminary individualized injunctive relief in a court of law, pending a final ruling from the arbitrator.
For your convenience, arbitration may be conducted in-person, through the submission of documents, by phone, or online. Proceedings that cannot be conducted through the submission of documents, by phone, or online, will take place in San Francisco County, California. That said, if you can demonstrate that arbitration in California would create an undue burden on you, you are free to initiate the arbitration in your home state. It is important that you understand that the arbitrator’s decision will be binding and final (except for a limited right of appeal under the FAA) and may be entered as a judgment in any court of competent jurisdiction. Please note that nothing in this Section 9 shall be construed as consent by Doximity to the jurisdiction of any other court with respect to disputes not covered by these Terms.
In accordance with the JAMS Rules, the party initiating the arbitration (either you or Doximity) is responsible for paying the filing fee. However, if the arbitrator issues you an award of damages and (i) that award is greater than the amount of our last written settlement offer, or (ii) if we did not make a settlement offer, then in addition to paying for any JAMS Case Management Fees and all professional fees for the arbitrator’s services, we will reimburse you the filing fees you incurred.
You have the right to opt out and not be bound by this Arbitration Agreement and class-action-waiver set forth in this section by sending written notice of your decision to opt out to the following address: Doximity, Inc., Attn: Legal Department, 500 3rd Street, San Francisco, CA 94107. The notice must be sent within 30 days of after first becoming subject to a version of these Terms containing the Arbitration Agreement and waiver; otherwise, you shall be bound to arbitrate disputes in accordance with these Terms. If you opt out of arbitration, all other parts of these Terms will continue to apply to you.
If any portion of this Arbitration Agreement is found to be unenforceable or unlawful for any reason, (1) the unenforceable or unlawful provision shall be severed from these Terms; (2) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Arbitration Agreement or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement; and (3) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.
In the interest of promptly resolving issues between us, you and Doximity agree to bring any claim arising out of or relating to these Terms, any policy governing your use of the Service, our relationship, or the use of the Service within one year after a claim arises, otherwise, the claim is waived. This limitation applies regardless of the venue in which such claim is or could otherwise be asserted.Return to top
If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render these Terms enforceable and effective to the maximum extent possible in order to effect the intention of the provision; and if a court or arbitrator finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms will not be affected in any way.
B. No Waiver
Failure to enforce any part of these Terms is not a waiver of the right to later enforce that or any other part of these Terms.
C. Relationship of the Parties
You agree that no joint venture, partnership, joint controllership, employment or agency relationship exists between you and Doximity as a result of these Terms or your use of the Services
Doximity’s notice to you via email, regular mail or notices, posts, or links on the Services shall constitute acceptable notice to you under these Terms. You must provide any notice to us in writing and send via overnight courier.
You may not assign, delegate or otherwise transfer your account or your obligations under these Terms without the prior written consent of Doximity. Doximity has the right, in its sole discretion, to transfer or assign all or any part of its rights under these Terms and will have the right to delegate or use third parties to fulfill its duties and obligations under these Terms and in connection with the Service.
F. Changes to these Terms
We reserve the right to modify these Terms and any policies applicable to your use of the Service at any time in our sole discretion. When we make a change, we will post the updated Terms to the Service with a new “Effective Date.” We may, and if required by law will, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as by e-mail (if you have an account where we have your contact information) or another manner through the Service. Any modifications to these Terms will be effective upon posting or as otherwise indicated at the time of posting. In all cases, by continuing to use the Service after posting of the updated Terms, you are consenting to the changes. If you object to any changes, you may close your account by contacting email@example.com.
G. Entire Agreement
These Terms and the Doximity Business Associate Agreement constitute the entire, complete and exclusive agreement between you and us regarding your use of the Service and supersede all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of these Terms. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.Return to top
If you have questions or comments about Doximity's Terms of Service, please email us at firstname.lastname@example.org.
Or write to us at:
Doximity ATTN: Legal Department
500 3rd St. Suite 510
San Francisco, CA 94107