ThomMayerMD

PubMed

• Evaluation of Work-Life Integration, Social Isolation, and the Impact of Work on Personal Relationships Among Healthcare CEOs and Administrative Leaders.
  Tait Shanafelt, Mickey Trockel, Thom Mayer, Hanhan Wang, Leslie Athey> ;Journal of Healthcare Management / American College of Healthcare Executives. 2024 Mar 11
• 5 citations
  Assessing Professional Fulfillment and Burnout Among CEOs and Other Healthcare Administrative Leaders in the United States.
  Tait Shanafelt, Mickey Trockel, Hanhan Wang, Thom Mayer, Leslie Athey, Trockel, M. T.> ;Journal of Healthcare Management / American College of Healthcare Executives. 2022 Aug 17
• 4 citations
  Effectiveness and use of reverse transcriptase polymerase chain reaction point of care testing in a large-scale COVID-19 surveillance system.
  Christina D Mack, Erin B Wasserman, Christopher J Hostler, Gary Solomon, Deverick J Anderson, Patti Walton, Kalyani Hawaldar, Emily Myers, Michele Best, Daniel Eichner...> ;Pharmacoepidemiology and Drug Safety. 2022 May 1
• 2 citations
  Criterion-Based Measurements of Patient Experience in Health Care: Eliminating Winners and Losers to Create a New Moral Ethos.
  Thom Mayer, Arjun K. Venkatesh, Donald M. Berwick> ;JAMA. 2021 Dec 2
• Design Considerations in the National Football League and National Football League Players Association Prescription Drug Monitoring Program: An Introduction and Overview.
  Kevin P. Hill, Andrew Wu, Gary S. Solomon, Christina D. Mack, Geoffrey Ling, Thom A. Mayer, Allen K. Sills> ;Current Sports Medicine Reports. 2021 Nov 1
• 3 citations
  Observed Versus Expected COVID-19 Infections Among National Football League Players During the 2020 Season.
  Michael J. Lopez, Christina D. Mack, Thompson Bliss, Erin B. Wasserman, Emily Myers, Gary S. Solomon, John Lynch, Anthony Casolaro, Michael T. Osterholm, Dan Hanfling,...> ;Epidemiology. 2021 Sep 2
• 40 citations
  Implementation and Evolution of Mitigation Measures, Testing, and Contact Tracing in the National Football League, August 9-November 21, 2020.
  Christina D. Mack, Erin B. Wasserman, Cria G. Perrine, Adam MacNeil, Deverick J. Anderson, Emily Myers, Sabrina Smith, L. Clifford McDonald, Michael T. Osterholm, Gary...> ;MMWR. Morbidity and Mortality Weekly Report. 2021 Jan 29
• 6 citations
  Whole Genome Sequencing of a Methicillin-Resistant Staphylococcus aureus Pseudo-Outbreak in a Professional Football Team.
  Deverick J. Anderson, Simon R. Harris, Eliot Godofsky, Todd Toriscelli, Thomas H. Rude, Kevin Edward Elder, Daniel J. Sexton, Elliot J. Pellman, Thom A. Mayer, Vance G...> ;Open Forum Infectious Diseases. 2014 Dec 1
• The business case for patient flow. Unique approaches to patient flow improve the patient experience and the bottom line.
  Thom Mayer, Kirk Jensen> ;Healthcare Executive. 2012 Jul 1
• 2 citations
  Putting it all together. Education and the right tools establish a culture of service.
  Thom Mayer> ;Healthcare Executive. 2011 Jan 1
• Drive service excellence to the next level. Moving patient satisfaction scores from the 4s to the 5s is key.
  Thom Mayer> ;Healthcare Executive. 2010 Nov 1
• Dealing with B team members. Holding up a mirror can have a positive effect on them and the organization.
  Thom Mayer> ;Healthcare Executive. 2010 Sep 1
• Leadership for great customer service. Getting the "why" right before mastering the "how".
  Thom Mayer> ;Healthcare Executive. 2010 May 1
• 3 citations
  Bioterrorism-related inhalational anthrax: can extrapolated adult guidelines be applied to a pediatric population?
  Rick Place, Dan Hanfling, John M. Howell, Thom A. Mayer> ;Biosecurity and Bioterrorism. 2007 Apr 16
• 11 citations
  Screening for Inhalational Anthrax Due to Bioterrorism: Evaluating Proposed Screening Protocols
  John M. Howell, Thom A. Mayer, Dan Hanfling, Allan J. Morrison, Glenn Druckenbrod, Cecele Murphy, Robert J. Cates, Denis Pauze> ;Clinical Infectious Diseases. 2004 Dec 15
• 13 citations
  Inhalational Anthrax Due to Bioterrorism: Would Current Centers for Disease Control and Prevention Guidelines Have Identified the 11 Patients with Inhalational Anthrax...
  Thom A. Mayer, Allan J. Morrison, Susan J. Bersoff-Matcha, Glenn Druckenbrod, Cecele Murphy, John M. Howell, Dan Hanfling, Robert J. Cates, Denis Pauze, James P. Earls> ;Clinical Infectious Diseases. 2003 May 15
• 73 citations
  Clinical Presentation of Inhalational Anthrax Following Bioterrorism Exposure: Report of 2 Surviving Patients
  Thom A. Mayer, Susan J. Bersoff-Matcha, Cecele Murphy, James P. Earls, Scott Harper, Denis Pauze, Michael Nguyen, Jonathan Rosenthal, Donald Cerva, Glenn Druckenbrod, ...> ;JAMA. 2001 Nov 28
• 24 citations
  Service excellence in health care.
  Thom A. Mayer, Robert J. Cates> ;JAMA. 1999 Oct 6
• 10 citations
  ED customer satisfaction survival skills: one hospital's experience.
  Thom A. Mayer, Polly Gerber Zimmermann> ;Journal of Emergency Nursing. 1999 Jun 1
• 46 citations
  Emergency department patient satisfaction: customer service training improves patient satisfaction and ratings of physician and nurse skill.
  Thom A. Mayer, Robert J. Cates, Mary Jane Mastorovich, Deborah L. Royalty> ;Journal of Healthcare Management / American College of Healthcare Executives. 1998 Sep 1
• Future legal issues in emergency medicine.
  John Dale Dunn, Thom A. Mayer> ;Emergency Medicine Clinics of North America. 1993 Nov 1
• 20 citations
  Industrial models of continuous quality improvement. Implications for emergency medicine.
  Thom A. Mayer> ;Emergency Medicine Clinics of North America. 1992 Aug 1
• Trauma care systems quality improvement guidelines: Ensuring quality care in the trauma care system
  John C. Sacra, Brian F. Keaton, Thom Mayer, E Jackson Allison> ;Annals of Emergency Medicine. 1992 Jun 1
• 4 citations
  Emergency pediatric tracheostomy: A technique in search of an indication
  Thom Mayer> ;Annals of Emergency Medicine. 1987 May 1
• Marketing and public relations in the emergency department.
  Thom A. Mayer, Wayne Tilson, John Hemingway> ;Emergency Medicine Clinics of North America. 1987 Feb 1
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Lectures

• Emergency Department Directors Academy - Phase II 
  American College of Emergency Physicians, Dallas, Texas - 4/30/2012
• Emergency Department Directors Academy - Phase I 
  American College of Emergency Physicians, Dallas, Texas - 2/20/2012
• Emergency Department Directors Academy Phase I Course 
  American College of Emergency Physicians, Dallas, Texas - 11/14/2011